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Discussion topic: A mini box

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This message was authored by RB21 This message was authored by: RB21

A mini box

It will not allow me to use 3 mini boxes at same time 

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This message was authored by oldfella This message was authored by: oldfella

Re: A mini box

Posted by a Superuser, not a Sky employee. Find out more

@RB21 wrote:

It will not allow me to use 3 mini boxes at same time 


Hi @RB21 

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

This message was authored by nigea99 This message was authored by: nigea99

Re: A mini box

Posted by a Superuser, not a Sky employee. Find out more

@RB21 wrote:

It will not allow me to use 3 mini boxes at same time 


hi @RB21 

 

Unfortunately that is correct. 

 

The only time you can use 3 at the same time is if one is being used for Streaming apps such as Netflix or Disney + ( this needs to be the 1st one in use)

 

 

There is no way round this as it is a hardware limit of the main boxes 

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