25 Apr 2024 11:31 AM
My TV Keith saying no signal can't seem to get sky at all
25 Apr 2024 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more
@brenda+gregson wrote:
My TV Keith saying no signal can't seem to get sky at all
First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.
This will change the Q box to standard resolution which will work for all TV’s.
25 Apr 2024 11:33 AM
Posted by a Superuser, not a Sky employee. Find out moreIf a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)
Any “no satellite signal” message relates to your Sky box.
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
25 Apr 2024 11:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@brenda+gregson wrote:My TV Keith saying no signal can't seem to get sky at all
Not helpful, but I love the fact that you call your TV "Keith" 😂
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