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Discussion topic: No Freeview on TV following SKYQ upgrade

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This message was authored by Julz78 This message was authored by: Julz78

No Freeview on TV following SKYQ upgrade

An engineer came last week to upgrade me from SKY+ to SKYQ.  I have 3 TV's in the house but only have SKY in the lounge and all is working fine there. Since the upgrade however, I have lost all Freeview channels on my other 2 TV's in the house. They say 'no signal'. Any ideas what might be the issue?

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This message was authored by nigea99 This message was authored by: nigea99

Re: No Freeview on TV following SKYQ upgrade

Posted by a Superuser, not a Sky employee. Find out more

hi @Julz78 

 

SKY Q does not have any RF (Freeview)  aerial connections  & engineers tend to just disconnect the cables that went via SKY HD

 

Look where the HD box was and see if you can join the leads left together.

 

It is possible that you might need to get an aerial amplifier if it goes to more rooms from the same input 

This message was authored by oldfella This message was authored by: oldfella

Re: No Freeview on TV following SKYQ upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Julz78 wrote:

An engineer came last week to upgrade me from SKY+ to SKYQ.  I have 3 TV's in the house but only have SKY in the lounge and all is working fine there. Since the upgrade however, I have lost all Freeview channels on my other 2 TV's in the house. They say 'no signal'. Any ideas what might be the issue?


Hi @Julz78 

I suspect you were using the RF out on your Sky+ box to feed additional TV's.

Q has no RF Outputs.

What you need is a simple Powered aerial splitter to feed all your terrestrial aerial TV's.

something like the following .  Readily available.

oldfella_0-1698140796061.png

 

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