Satellite signal problems

[jb1821]

It's a 'No satellite signal' message on certain channels. I found one or two channels that do work, oldly enough channel 5 is fine, i think someone else mentioned they had the same above. TNT sports 1 is also working.

[GD1]

@jb1821  You can work through the steps here https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...it should allow you to book an engineer at the end

[Michelle45]

I get 'no satellite signal' on Sky Witness and Sky Atlantic. Other channels seem fine. Don't understand this

[Daniel0210]

---

@Michelle45 wrote:

I get 'no satellite signal' on Sky Witness and Sky Atlantic. Other channels seem fine. Don't understand this

---

@Michelle45 

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels as you've seen. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.