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Discussion topic: Sky Q installation

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i-a-n
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This message was authored by i-a-n This message was authored by: i-a-n

Sky Q installation

‎19 Apr 2024 06:34 PM

I am replacing my Sky+ box with Sky Q. Will the Sky engineer need to disconnect my broadband or will it remain connected during installation? I will need the connection for work.

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q installation

‎19 Apr 2024 06:46 PM

Posted by a Superuser, not a Sky employee. Find out more

There's no reason to touch your broadband at all - other than for the Q box to connect to it.

I am just another Sky customer and my views are my own
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nigea99
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Re: Sky Q installation

‎19 Apr 2024 06:46 PM

Posted by a Superuser, not a Sky employee. Find out more
@i-a-n wrote:

I am replacing my Sky+ box with Sky Q. Will the Sky engineer need to disconnect my broadband or will it remain connected during installation? I will need the connection for work.

hi @i-a-n 

 

No there will not be any interuption to your broadband when the installer swaps you to SKY Q

 

BTW You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

 

SKY +/HD to SKY Q 

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