25 Apr 2024 06:29 PM
My main sky box doesn't work,sometimes it say you have no Internet connection. I have re- entered the password but still no luck. I have two small sky boxes that work fine so there is no problem with the Internet. Could you help please.
25 Apr 2024 06:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@Garyfl wrote:
My main sky box doesn't work,sometimes it say you have no Internet connection. I have re- entered the password but still no luck. I have two small sky boxes that work fine so there is no problem with the Internet. Could you help please.
@Garyfl Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
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