Discussion topic: I need to have control over purchases from Sky Stor

This message was authored by: David+D+Jones · ‎30 Jan 2024

My husband has dementia and I need something to stop him purchasing from Sky Store. He doesn't understand about the fact it costs us. Please is there a way I can block it?

This message was authored by: caesarome · ‎30 Jan 2024

To make a Sky Store purchase you do have to provide a pin code so will he know this, if so try changing it so on what device is he making these purchases, Sky Q, ipad etc...

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This message was authored by: TimmyBGood · ‎31 Jan 2024

@David+D+Jones

Unfortunately, and despite being frequently requested, there's no way to have a PIN for purchasing which is different to the PIN for protected channel access (ie those carrying age-rated content pre-watershed)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎31 Jan 2024

@David+D+Jones

I guess one workaround might be to contact the Store and specifically request a £0 credit limit.

https://www.skystore.com/n/hcus/help/contact-us

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: I need to have control over purchases from Sky Stor

I need to have control over purchases from Sky Stor

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