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Discussion topic: I've rented a film by mistake how do i cancel it?

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This message was authored by KTun81 This message was authored by: KTun81

I've rented a film by mistake how do i cancel it?

I've rented a film by mistake but don't know how to cancel it can anyone help please?

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: I've rented a film by mistake how do i cancel it?

Posted by a Superuser, not a Sky employee. Find out more

Morning @KTun81 

 

If you ordered it on a Sky Q box and have not watched even 1 second of it, just delete it and delete it again from your deleted folder (within recordings / manage)

 

You should then not be charged - but do keep an eye on your bill 

 

other than that - try a live chat 

 

https://www.skystore.com/n/hcus/help/contact-us 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


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