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Discussion topic: Iv just replaced my sky plus’s box but iv lost all of my movies

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This message was authored by Spanna117 This message was authored by: Spanna117

Iv just replaced my sky plus’s box but iv lost all of my movies

Iv just replaced my sky plus’s box but iv lost all of my movies

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Spanna117
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This message was authored by Spanna117 This message was authored by: Spanna117

Re: Iv just replaced my sky plus’s box but iv lost all of my movies

Iv just replaced my sky plus’s box but iv lost all of my movies

This message was authored by caesarome This message was authored by: caesarome

Re: Iv just replaced my sky plus’s box but iv lost all of my movies

Posted by a Superuser, not a Sky employee. Find out more

Do you have the same viewing card in your replacement box because if so do you see them here:

 

https://www.skystore.com/n/mlbm/my-library/my-movies

 

If you do you can select each one in turn to send them to your box.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Iv just replaced my sky plus’s box but iv lost all of my movies

Posted by a Superuser, not a Sky employee. Find out more

@Spanna117  Do you mean movies recorded to hard drive or purchased via sky store 

 

if the latter login to the sky store app on desktop find your purchases and select download to box


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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