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Discussion topic: Sky+ HD boxes are closing down?

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sweetheart4321
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This message was authored by sweetheart4321 This message was authored by: sweetheart4321

Re: Sky+ HD boxes are closing down?

ive got an hd box,and im sick of getting diferent imfo ,myself one minute someone says they are being switcched off the next minute im told there not,all i can do is wait until august to see.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@sweetheart4321 

 

All we can do is reiterate that the 'switch off' applies to Sky+ boxes and not Sky+ HD boxes.

 

Sky+ was standard definition-only hardware sold from September 2001 onwards, and very few such units will still be in use today.

 

Sky+ HD was launched in May 2006.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@CarlP just to reiterate - Sky+HD boxes are NOT being switched off, despite what you've been told.

This message was authored by KIMAJY This message was authored by: KIMAJY

Re: Sky+ HD boxes are closing down?

Strange then that suddenly a load of Sky+ boxes have started getting 'no sattelite signal' errors when BBC channels are coming through. It smacks of deceipt and underhand practice through the back door 

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@KIMAJY wrote:

Strange then that suddenly a load of Sky+ boxes have started getting 'no sattelite signal' errors when BBC channels are coming through. It smacks of deceipt and underhand practice through the back door 


Complete nonsense. Reception issues can affect individual channels. Just because reception on one channel is ok, doesn't mean all channels will be.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@KIMAJY wrote:

Strange then that suddenly a load of Sky+ boxes have started getting 'no sattelite signal' errors when BBC channels are coming through. It smacks of deceipt and underhand practice through the back door 


The boxes are old as are the dishes, the dishes are the thing that cause the no signal 99.9% of the time and is due to a slight misalignment, do you think Sky are going around moving dishes for random households? 😞

This message was authored by KIMAJY This message was authored by: KIMAJY

Re: Sky+ HD boxes are closing down?

I would have thought for over £800 a year in subscription costs they would be sorting out satellite box issues, yes. We have an old part-thatched cottage requiring specialist insurance so there is no question of Sky Protect etc. We only got fibre broadband very recently and they are forcing everyone onto broadband-backed services.

 

Since the box and dish were installed Sky have had well over £10k in subscriptions. However they still didn't find a way to transfer saved programmes from one box to another on replacement meaning losing all your saved favourites - so that's hardly appealing.

 

They have no options other than a wifi-backed service now. It's not what we bought into and they've abandoned the needs of anyone who doesn't want that.  

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more
Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q, Sky Glass and Sky Stream

If you upgrade to a newer system they will support you but Sky+ is at the end of its life

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@KIMAJY wrote:

I would have thought for over £800 a year in subscription costs they would be sorting out satellite box issues, yes. We have an old part-thatched cottage requiring specialist insurance so there is no question of Sky Protect etc. We only got fibre broadband very recently and they are forcing everyone onto broadband-backed services.

 

Since the box and dish were installed Sky have had well over £10k in subscriptions. However they still didn't find a way to transfer saved programmes from one box to another on replacement meaning losing all your saved favourites - so that's hardly appealing.

 

They have no options other than a wifi-backed service now. It's not what we bought into and they've abandoned the needs of anyone who doesn't want that.  


The TV world is moving away from local recordings and to streaming, thats justs the way it is.

 

As others have reported Sky + is no longer supported but at least for the next couple of years satellite TV is still supported and will continue to be supported by Sky via Sky Q. 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by KIMAJY This message was authored by: KIMAJY

Re: Sky+ HD boxes are closing down?

Yes, that is broadband-backed though, it's not supposed to be used as a satellite-TV only service. Not everyone wants to be using their broadband for domestic telly, especially when it's being used for business ... and a lot of us work 100% from home now. 

 

I am sure there must be better options than Sky if you start to go with broadband-delivered TV services - there's no reason I can see to stay unless it's for a standalone Sat-TV system with a bif storage facility for saved programmes.

 

Nobody has ever watched sport in the household and maybe 1 movie a year. The only channels that are regularly watched are NatGeo, Blaze and Discovery, maybe occasionally Sky Atlantic when I used to watch TV. As soon as my elderly relative moved into the living room as a ground floor bedroom due to mobility issues, I never got round to putting a TV anywhere else - so it's only been kept going for her to watch those channels which she enjoyed. 

 

If you cancel your subscription I assume you cannot watch what is stored on the Planner ?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@KIMAJY wrote:<snip>

 

If you cancel your subscription I assume you cannot watch what is stored on the Planner ?


Yes that be the case

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@KIMAJY wrote:

 

They have no options other than a wifi-backed service now. It's not what we bought into and they've abandoned the needs of anyone who doesn't want that.  


Satellite television broadcasting is a forty year old technology which is drawing to a natural end-of-life: the current trio of satellites which Sky uses (but does not own or operate) is unlikely to be replaced prior to them expending the last of their positioning propellant somewhere around the end of this decade simply because such a very expensive investment now doesn't have a long-term financial return as channels choose to use cheaper internet distribution instead.

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by GD1 This message was authored by: GD1

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@KIMAJY wrote:

 

They have no options other than a wifi-backed service now. It's not what we bought into and they've abandoned the needs of anyone who doesn't want that.  


Satellite television broadcasting is a forty year old technology which is drawing to a natural end-of-life: the current trio of satellites which Sky uses (but does not own or operate) is unlikely to be replaced prior to them expending the last of their positioning propellant somewhere around the end of this decade simply because such a very expensive investment now doesn't have a long-term financial return.


And certainly not for a small market like the UK, for Europe it is different  due to multiple countries being covered by various broadcasters.  Astra is launching New satellites  (ASTRA 1P and ASTRA 1Q) for it's 19E slot later this year.

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sweetheart4321
Topic Author
This message was authored by sweetheart4321 This message was authored by: sweetheart4321

Re: Sky+ HD boxes are closing down?

im watching sky pn satelite myself,and it really annoys me when these things eventually end,because i cant get sky using broadband on my telly,because i was told u have to have a q box to do that,sky dont really think about there customers.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky+ HD boxes are closing down?

Posted by a Superuser, not a Sky employee. Find out more

@sweetheart4321 wrote:

 

because i cant get sky using broadband on my telly


That's correct in as much as there's no Sky television app for smart TVs in the UK.

 

The online-only Sky hardware is the Stream 'puck'.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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