0

Discussion topic: Charging more than contract says

Reply
This message was authored by B9 This message was authored by: B9

Charging more than contract says

Does anyone know why I'm being charged £46 a month when my contract says it was £32 a month for 18 months and then £40 a month thereafter?
Reply

All Replies

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Charging more than contract says

Posted by a Superuser, not a Sky employee. Find out more

@B9 if you're a new customer or just renewed contract The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

https://www.sky.com/help/articles/understanding-my-bills#M1014


Check your future bills to see what they show from month 3 onwards as it should then match your agreed price

https://www.sky.com/manage/bill/future#M1014


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion