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Discussion topic: Vue cinema tickets

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BYP
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Vue cinema tickets

‎25 Apr 2024 08:24 PM

I am unable to locate or claim my free monthly Vue cinema tickets. This is the second month in a row. How can I rectify this issue? 

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caesarome
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Re: Vue cinema tickets

‎26 Apr 2024 05:38 AM

Posted by a Superuser, not a Sky employee. Find out more

You could send an email to the ticketing team to see if they can help:

 

support @ skyticketit.com (no spaces)

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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mikealanr
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Re: Vue cinema tickets

‎25 Apr 2024 08:40 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @BYP 

 

What issue are you having? How are your trying to claim them? Via the my Sky app or website? Are you seeing an error? I redeemed mine via the MySky app without issue yesterday. They are in the VIP section on my Sky.

 

Have you followed the instructions here: https://www.sky.com/help/articles/sky-cinema-vue-tickets

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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BYP
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Re: Vue cinema tickets

‎25 Apr 2024 09:29 PM

Hi,

trying to get them via the App, but they aren't listed under the Sky VIP section. They were there last month but the App wouldn't let me claim them

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Vue cinema tickets

‎26 Apr 2024 05:38 AM

Posted by a Superuser, not a Sky employee. Find out more

You could send an email to the ticketing team to see if they can help:

 

support @ skyticketit.com (no spaces)

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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