27 Mar 2024 06:17 PM
I've had Sky (fibre) for about 5 months now. It's fttp and I have a Sky hub (and sky WiFi booster). I also have aly Q and two mini boxes.
The speed of my broadband seems to fluctuate quite a lot. It's nearly slower in the evenings I think.
Can anyone see anything?
27 Mar 2024 08:15 PM
Posted by a Superuser, not a Sky employee. Find out more@Petruchio What have you got connected via the ethernet ports on the router. Seeing 282 collision packets on it.
27 Mar 2024 09:28 PM
I have one ethernet cable from my router which goes to an ethernet switch which has my main sky Q, my av amp and my smart TV connected to it
28 Mar 2024 11:21 AM
Posted by a Superuser, not a Sky employee. Find out moreIt is quite normal for your broadband to slow down in the evenings because thats when everyone in your house is likely to be using it as well as neighbouring WiFi routers. The air becomes congested with WiFi radio signals and everything has to slow down.
Is the speed still fine via ethernet connection?
28 Mar 2024 12:24 PM
It fluctuates all day. Working from home, I often lose WiFi connection on my laptop in the day, and the sky Q mini boxes lose connection. The evenings are even worse.
I've changed the cat 5e cable between router and fttp openreach modem to see if that helps. I've also removed the ethernet splitter to help cut down on the "packet collisions". I'll see if any of that makes a difference.
28 Mar 2024 01:03 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have packet collisions then that'll likely cause Sky Q connectivity issues and in turn bring your WiFi down
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