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Discussion topic: Can’t change SSID

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This message was authored by 3quid This message was authored by: 3quid

Can’t change SSID

I want to change the SSID (and passcode) of my Sky Hub. 

I have logged into the admin area. Got to the Wifi section.  Changed the name and passcode. Press apply and get sent to a disconnected page. 

see screenshots. 

I have tried doing this from phone, ipad and mac (ethernet connection). All fail. The SSID doesnt change and not does the passcode. 

What am i doing wrong?

 

IMG_1591.jpeg

IMG_1592.jpeg


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Can’t change SSID

Posted by a Superuser, not a Sky employee. Find out more

@3quid wrote:

 

What am i doing wrong?

 


Using the Safari browser is known to be problematic for Sky Hub administration.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Can’t change SSID

Posted by a Superuser, not a Sky employee. Find out more

@3quid wrote:

 

What am i doing wrong?

 


Using the Safari browser is known to be problematic for Sky Hub administration.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
3quid
Topic Author
This message was authored by 3quid This message was authored by: 3quid

Re: Can’t change SSID

Ah ok. I'll try chrome. 

if that's what the problem is, that is so shoddy. A huge corp like Sky and its router can't be administrated using safari? Not exactly niche!

3quid
Topic Author
This message was authored by 3quid This message was authored by: 3quid

Re: Can’t change SSID

Wow ok. That is why it wasn't working.

 

Sky hubs don;t work with Safari. Ridiculous but true! Thank you @TimmyBGood for your help. It is now solved

 

 

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