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Discussion topic: Cant locate the speed checker

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This message was authored by chrismckay This message was authored by: chrismckay

Cant locate the speed checker

I have recently upgraded to Sky fibre "gigafast"

 

I would like to see if I am getting the minimum gauranteed speed, however there is no speed check displayed on the service checker page when I log in

 

Anybody any ideas?

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Cant locate the speed checker

Posted by a Superuser, not a Sky employee. Find out more

@chrismckay 

 

Best way is to use an etherneted device with nothing else downloading and run a speedtest on fast.com or nperf.com

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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chrismckay
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This message was authored by chrismckay This message was authored by: chrismckay

Re: Cant locate the speed checker

Thanks Mark,

 

The speed that they gaurantee is from their source to the hub, not from the hub to device.

 

I think the method suggested would be checking from hub to device!!!!!

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Cant locate the speed checker

Posted by a Superuser, not a Sky employee. Find out more

@chrismckay 

 

Agreed. But the sky hub doesn't captur line speed as its own vdsl modem is bypassed by the ont but the eth device will be 90-95% of line speed

 

You could log onto your hub using a ethernet device and go to the stats page (as below) then start a download then wait for 10 seconds and post the stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
chrismckay
Topic Author
This message was authored by chrismckay This message was authored by: chrismckay

Re: Cant locate the speed checker

Thanks for the help.....I will give that a try.

 

One more thing, is it possible that Sky dont show the speed checker results until after the 14 day settling down period?

 

On the service checker page I get the thumbs up for connection and wifi but no speed is shown.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Cant locate the speed checker

Posted by a Superuser, not a Sky employee. Find out more

@chrismckay 

 


@chrismckay wrote:

Thanks for the help.....I will give that a try.

 

One more thing, is it possible that Sky dont show the speed checker results until after the 14 day settling down period?

 

On the service checker page I get the thumbs up for connection and wifi but no speed is shown.


No, dlm does not exist on fttp connections. 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by simon194 This message was authored by: simon194

Re: Cant locate the speed checker

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk wrote:

@chrismckay 

 

Agreed. But the sky hub doesn't captur line speed as its own vdsl modem is bypassed by the ont but the eth device will be 90-95% of line speed

 

You could log onto your hub using a ethernet device and go to the stats page (as below) then start a download then wait for 10 seconds and post the stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...


The connection speed  on FTTP is now shown in the stats following one of the recent firmware updates on the SR203.

simon194_0-1707928334865.png

 

 

_____________________________________________________
Sky Q 2TB v2 (Q150.000.28.00L) + ; 2x Mini, Philips 55OLED806, Lumagen Radiance Pro 4242,
Yamaha RX-A3080 + NAD C270 (7.1.4)
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Cant locate the speed checker

Posted by a Superuser, not a Sky employee. Find out more

@simon194 

 

Not sure if that figure isn't just carried over from the profile.  In addition according to your own stats only 1.37  Mbps has been utilised.  

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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