26 Apr 2024 10:15 AM
Is it possible to run a speed test on the FTTP broadband that gives the specific ping rate and upload and download Mbps, rather than being told that it is 'good'?
I can then compare it to independent speed tests.
I don't want to pay for 900Mbps when I am not getting it.
26 Apr 2024 10:38 AM
Posted by a Superuser, not a Sky employee. Find out more@PACman63I run 3 independent speed tests on my own connection here running them on Ethernet rather than Wi-Fi to give me a more true picture of the speed that I am getting.
26 Apr 2024 10:38 AM
Posted by a Superuser, not a Sky employee. Find out more@PACman63I run 3 independent speed tests on my own connection here running them on Ethernet rather than Wi-Fi to give me a more true picture of the speed that I am getting.
26 Apr 2024 10:41 AM
Currently getting 0.6mbps download speed. Signal terrible for weeks and now two at home who cannot work! Yet the network says no issues
26 Apr 2024 11:22 AM
Posted by a Superuser, not a Sky employee. Find out more@LozDudek if that is measured on a device connected by ethernet you should report it to Sky pronto however if on a device connected by wifi its probable you are measuring the wifi speeds in your home which is a somewhat different issue.
26 Apr 2024 11:39 AM
What can be cause of dropped wifi connection then? All our devices are wirelessly connected, so this is the key speed.
26 Apr 2024 11:57 AM
Posted by a Superuser, not a Sky employee. Find out more@LozDudek if you post your hub's stats we should be able to tell you more but slow wifi is a very common issue in many homes due to the layout, type of construction and level of interference. For example metal blocks wifi signals so having a radiator between where the hub is and the device means it has to rely on rdflected signals or having solid internal walls will greatly reduce signal strength.
See Find your Sky Broadband router statistics
26 Apr 2024 11:59 AM - last edited: 26 Apr 2024 01:57 PM
Posted by a Superuser, not a Sky employee. Find out more
WiFi is inherently a dynamic environment, susceptible to changes both within the subscription address and those buildings neighbouring it (radio waves not being noted for their ability to recognise property boundaries)
26 Apr 2024 01:09 PM - last edited: 26 Apr 2024 01:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@LozDudek wrote:What can be cause of dropped wifi connection then? All our devices are wirelessly connected, so this is the key speed.
If you want to measure the actual WiFi transmission speed in real time between the router and a wireless device, download an app called "wifi sweetspots". If you run this while moving around in your property it will show the live connection speed between the device and the router. This is not a measure of your broadband connection, it is a display of the WiFi connection between the device in it's local enviroment with it's access point it's connected too.
It might surprise you at just how unstable it is, and this is what WiFi is like, it is determined by physics. No ISP can control it. This is what we mean when we say WiFi is inherently unstable, and is why you get things like high latency, ping, jitter etc.
26 Apr 2024 02:15 PM
@PACman63 wrote:Is it possible to run a speed test on the FTTP broadband that gives the specific ping rate and upload and download Mbps, rather than being told that it is 'good'?
I can then compare it to independent speed tests.
I don't want to pay for 900Mbps when I am not getting it.
If your DIY competent, you could run Ethernet cables to where your WFH and use wired. If you run as I have outside of the house no major upheaval involved, you can also put a switch at the end to connect more devices.
You could also look at the MESH setup of the ASUS routers for better WiFi
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion