0

Discussion topic: Moving Home and upgrading the broadband

Reply
This message was authored by Florin3 This message was authored by: Florin3

Moving Home and upgrading the broadband

Hi 

 

We have to move homes and in the area there is fibre optic . I was wondering if need to close the current contract and get a new one or just upgrade the current one . How does it work ? 

Thanks 

Reply

All Replies

Florin3
Topic Author
This message was authored by Florin3 This message was authored by: Florin3

Re: Moving Home and upgrading the broadband

I meant in the new area where we are moving 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Moving Home and upgrading the broadband

Posted by a Superuser, not a Sky employee. Find out more

@Florin3  You can do a home move, information about this can be found in the link below.

https://www.sky.com/moving-home#ready-to-get-in-touch 

 

If you are unable to upgrade your broadband as you will have fibre available at the new property this can be done also over the phone. You might find that there is a longer lead time for fibre to be installed.

 

You can check what will need to be done via the link below, by putting in the new details of the new property, if you would like help with what you see you will need to hide the private information that is shown in the top-left corner after you submit your details.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion