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Discussion topic: My WiFi hub keeps losing connection and the middle light flashes orange

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This message was authored by Bjt_16 This message was authored by: Bjt_16

My WiFi hub keeps losing connection and the middle light flashes orange

My WiFi hub keeps losing connection and the middle light flashes orange. The connection comes back but it's dropping out multiple times per day

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This message was authored by Chrisee This message was authored by: Chrisee

Re: My WiFi hub keeps losing connection and the middle light flashes orange

Posted by a Superuser, not a Sky employee. Find out more

Seems a common complaint @Bjt_16 at the moment almost certainly linked to the wet weather.

 

You can report the issue to Sky but whether they can get Openreach to do anything is no way near certain. The automatic systems should cut in and reduce speeds in steps to stabilise the line. It is only when they can't do that without reducing speeds below the guarantee value for your line or line drops exceed 10 a day that they often agree to do anything. 

If we ever get dry weather things should improve. If you do call Sky try to use the Sky Talk line as if that is noisy you have a better chance of getting something done also the call is free just dial 150.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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