Discussion topic: Voice light

This message was authored by: Nic012 · ‎29 Feb 2024

Im absolutely fed up of paying the maximum amount for ultra fast guaranteed broadband in every room to have the orange voice light on my router appear every other day!! I work from home and I'm missing online meetings due to switching off my router and re booting everything. What kind of service is this? I need to look at switching and notifying OFCOM!!

This message was authored by: Nic012 · ‎29 Feb 2024

I've been in touch with Sky but not Open Reach thanks for the advice!

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This message was authored by: TimmyBGood · ‎29 Feb 2024

@Nic012 wrote:

I need to look at switching and notifying OFCOM!!

Ofcom does not intercede in technical issues between a subscriber and an ISP.

Have you reported the Voice issue to Sky and had it investigated by Openreach?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Nic012 · ‎29 Feb 2024

I've been in touch with Sky but not Open Reach thanks for the advice!

This message was authored by: jamesn123 · ‎29 Feb 2024

@Nic012

No you do not contact Openreach. You contact Sky who then engage Openreach if something needs fixing by Openreach. If you attempt to contact Openreach they will just tell you to contact your ISP.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Nic012 · ‎29 Feb 2024

Ok great thanks 👍🏼

Discussion topic: Voice light

Voice light

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