25 Mar 2024 07:33 PM
I've recently had old SKY cabling replaced with new. This was to fix a problem with my service. However, the WiFi signal is not reaching all of the rooms in my bungalow. It's fine in the lounge where the router is set up but not in the kitchen, bedroom & sunroom at the back of the building. Any ideas out there in how to fix this issue?
25 Mar 2024 08:28 PM
Posted by a Superuser, not a Sky employee. Find out more@Bailee1 Sounds like you will need a booster. To what cables did Sky replace in the property?
25 Mar 2024 08:28 PM
Posted by a Superuser, not a Sky employee. Find out more@Bailee1 Sounds like you will need a booster. To what cables did Sky replace in the property?
26 Mar 2024 10:19 PM
Hi, the main BT cable from box in pavement. Engineer calling tomorrow
27 Mar 2024 07:48 AM
Posted by a Superuser, not a Sky employee. Find out more@Bailee1 in many houses the single free router an ISP provides is not up to giving reasonablecwifi coversge in every room. As houses have different layouts, types of construction and level of interference Sky only make very limited guarantees. Unless you have Sky Q boxes which aren't connecting Sky only provide boosters to customers who buy an additional bundle.
There are 2 the first Broadband Boost guarantees up to 3Mb/s in every room for £5 per month but you getva booster if you need one. The second is Wifi Max which costs £7.50 a month comes with a newer hub and guarantees 10Mb/s In every room (increased to 25Mb/s for customers buying the top 2 Ultrafast services) and comes with up to 3 extenders if you need them.
Alternstively there is a wide range of third party systems you can buy designed to give better wifi. Which would be best for you is down to what you need and can afford but they can work out cheaper in the long run than paying Sky a monthly amount.
27 Mar 2024 09:42 AM
Morning. Thanks for info...
SKY engineer called at 8am & now our issue is fixed. New router & booster installed. Happy days!!
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