29 Feb 2024 03:01 PM
Anyone lost their WiFi around Poynton, Macclesfield, Stockport area?
29 Feb 2024 04:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Frankie007 You mean your broadband is down. If that is correct then you can run the broadband test to see if it gives you further information or finds an external fault.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
29 Feb 2024 05:35 PM
Thanks - ran the test and still the same problem
Reset the router - seems to have solved it
29 Feb 2024 05:42 PM
Yes it's just dropped me out of a zoom meeting and now won't connect at all,
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