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Discussion topic: Sky glass slow to load schedules etc

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Kevanski01
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This message was authored by Kevanski01 This message was authored by: Kevanski01

Sky glass slow to load schedules etc

‎28 Apr 2024 03:01 AM

My sky glass TV and puck have recently become slow to load  certain schedules especially films. Apps have been updated, internet speed is 900-1000 download and 750 upload. Done a reset and even did a full reset. 3rd party apps work fine. The latest update is QS027.511.00P

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mikealanr
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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky glass slow to load schedules etc

‎28 Apr 2024 10:29 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kevanski01 

 

Not seeing the issue here and my glass has been updated. Try a reboot in the first instance and see if performance improves.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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