I am not able to watch Sky Go on my ‘Gigabyte ‘ Laptop which is running Winy10. I am able to watc

[Graham-KE1]

I am not able to watch Sky Go on my ‘Gigabyte ‘ Laptop which is running Winy10. I am able to watch on my mobile without issues but not my laptop. I tried everything having had at least 4 telephone con with Sky online at a number of levels. Does anyone have any ideas?? Thanks

[Tom-W19]

Hi @Graham-KE1 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Graham-KE1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks