Discussion topic: I keep getting code 1304 and code 1504 messages. Please help. Thank you.

This message was authored by: STM · ‎28 Feb 2024

I have recently installed Sky Go on my laptop. Windows 11. When I try to play anything in Sky Arts, I get a code 1304 error message. When I try to download anything, I get a code 1504 error. Have not been able to view anything so far. Please help. Thanks. Steve

This message was authored by: caesarome · ‎28 Feb 2024

@STM

Do you have a TV subscription from Sky ?

If you do try signing out of the app and then back into it.

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This message was authored by: STM · ‎28 Feb 2024

Thanks. I don't have a subscription. Would just like to watch the free view parts of Sky, particularly Sky Arts? @caesarome

This message was authored by: caesarome · ‎28 Feb 2024

As a non Sky TV customer I don't believe you can get access to the app, even for the free to air channels.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: STM · ‎28 Feb 2024

OK. Thanks again.

Discussion topic: I keep getting code 1304 and code 1504 messages. Please help. Thank you.

I keep getting code 1304 and code 1504 messages. Please help. Thank you.

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Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.

Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.

Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.

Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.

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