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Discussion topic: Sky Go issue on PS5 and Xbox

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This message was authored by Bryan1999 This message was authored by: Bryan1999

Sky Go issue on PS5 and Xbox

Hi folks, recently Sky News has failed to work on my Sky Go app on my PS5 and my Xbox.

 

It reads "There was a problem streaming this channel. Please select another Channel. 

 

I have Sky Go on my phone and it works fine. I have reset my Internet, deleted and reinstal the App. Nothing has worked. Thanks for your help.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go issue on PS5 and Xbox

Posted by a Superuser, not a Sky employee. Find out more

Are the other channels working on your console or is it just Sky News that you are having this issue with ?

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Bryan1999
Topic Author
This message was authored by Bryan1999 This message was authored by: Bryan1999

Re: Sky Go issue on PS5 and Xbox

Hi there. Just Sky News and Sky News HD are showing that message.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go issue on PS5 and Xbox

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app then installing it again ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Bryan1999
Topic Author
This message was authored by Bryan1999 This message was authored by: Bryan1999

Re: Sky Go issue on PS5 and Xbox

Yes, I mentioned this in my original comment.

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