Discussion topic: Sky go issue

This message was authored by: Russ2944 · ‎24 Dec 2023

I have also changed from Sky Q to Sky Stream,but when I click on Sky go , I get the message. You need to upgrade to receive this.

Any help would be appreciated.

I have uninstalled the APP and reinstalled.

Russ

This message was authored by: caesarome · ‎24 Dec 2023

@Russ2944

What device do you have the Sky Go app installed on ?

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This message was authored by: Russ2944 · ‎25 Dec 2023

Hi

Samsung Galaxy S8

Russ

This message was authored by: caesarome · ‎25 Dec 2023

You will need to call Sky support about this, the lines are open until 18.00:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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This message was authored by: Russ2944 · ‎25 Dec 2023

Hi

Thank you for your reply

Russ

Discussion topic: Sky go issue

Sky go issue

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