11 May 2023 09:20 PM
As title says.
Rebooted ipad, uninstall, rebooted, logged in and out, re installed. Still no luck. Just keeps telling me I can't watch stuff because I'm outside of the UK, I'm not.
No VPN installed or in use anywhere in the house or on this network.
11 May 2023 09:23 PM
Posted by a Superuser, not a Sky employee. Find out moreWhere does https://mylocation.org/ think you are?
11 May 2023 09:44 PM
Exactly where I am...
11 May 2023 09:59 PM
Posted by a Superuser, not a Sky employee. Find out moreSky Go's IP Address lookup table must be out of date, you could try turning your router off for a while to get a new IP Address
18 May 2023 08:52 PM
I have tried this. Along with a planner rebuild. The same issue persists on the sky box also.
22 Jul 2023 07:21 PM
Did you get a resolution to this?
I'm having the same problem, ip location.net confirms I'm in the UK and my ISP has confirmed the IP address is correctly registered in the UK and given us a detailed explanation stating it's the streaming provider that's using an out of date geolocation database but we're getting no help from SKY.
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