0

Discussion topic: error code PFE 9001-1H, why is this stopping me get sky on mac

Reply
This message was authored by les7264green This message was authored by: les7264green

error code PFE 9001-1H, why is this stopping me get sky on mac

PFE9001-1H what is this doing to stop signal on mac

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: error code PFE 9001-1H, why is this stopping me get sky on mac

Posted by a Superuser, not a Sky employee. Find out more

Give this a try:

 

Delete/Uninstal the Sky Go app.
Delete ‘Sky Go Installer’ from Downloads.

Open Macintosh HD and hold down the Command, Shift and Full Stop buttons (this will show your hidden files) and delete any Sky Go/Cisco Player files and folders.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
les7264green
Topic Author
This message was authored by les7264green This message was authored by: les7264green

Re: error code PFE 9001-1H, why is this stopping me get sky on mac

Thanks, I tried that but couldn't get sky/cisco folder, but skygo is working at the moment

This message was authored by Terry+Thompson1 This message was authored by: Terry+Thompson1

Re: error code PFE 9001-1H, why is this stopping me get sky on mac

This has also happened suddenly on a Windows 11 machine. I will try the above remedy & let you know!

This message was authored by caesarome This message was authored by: caesarome

Re: error code PFE 9001-1H, why is this stopping me get sky on mac

Posted by a Superuser, not a Sky employee. Find out more

Something else to try is if you use a VPN try turning it off.

 

Also go to settings and turn of connection to Sky Q box (it might be on by default).

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion