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Discussion topic: New mobile sim

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This message was authored by MILLIE11 This message was authored by: MILLIE11

New mobile sim

I have 4 sim only cards on my sky account . My partner wants to get one and change provider but on sky vip there an advertisement of a 5gb of data for now £5 reduced from £8. But when you click the deal there's no mention of it being £5 it shows was £10 now £8 but l have a clear screenshot showing the other price but offers a different one when you click on the link . Hope this makes sense . 

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This message was authored by caesarome This message was authored by: caesarome

Re: New mobile sim

Posted by a Superuser, not a Sky employee. Find out more

That offer will apply to a new sim only so give Sky a call on 150 to see if they can order it for you.

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This message was authored by cynonvalleyboy This message was authored by: cynonvalleyboy

Re: New mobile sim

To Millie 11

Yeah I saw the same thing in VIP.

I have 4 sims and was wondering if I could change what I have to the sims at the new price, well why wouldn't you 

This message was authored by Sophie19851 This message was authored by: Sophie19851

Re: New mobile sim

Hi there. I am having the same problem. The 5gb sim is advertised in sky vip as £5 but when you click through it is back to the previous price of £8. Did you resolve the issue at all?
MILLIE11
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This message was authored by MILLIE11 This message was authored by: MILLIE11

Re: New mobile sim

Hi l tried ringing sky had been put through to people that couldn't help put me through to people that should of been able to help but even though l explained that l only re contacted with sky mobile because they gave me a reduction in my tariff and was told that was the best offer l could get then seeing the £5 one they said that even though they couldn't see the offer at there end it would be only for new customers. Crazy situation and no further on . 

This message was authored by cynonvalleyboy This message was authored by: cynonvalleyboy

Re: New mobile sim

Sophie19851

Hi it seems that it's for new customers only 

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