25 Apr 2024 02:53 PM
Hi. I've upgraded my old Samsung S21 to the Pixel 8 Pro, same number same data etc
The SIM now has no number attached to it...
I can use mobile data to browse websites and apps but I can't call or text.
I've tried updating to an esim but still no joy?
25 Apr 2024 04:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chris1009 wrote:
The SIM now has no number attached to it...
So you moved the sim you had into your new phone and that the number is showing in it's settings ?
@Chris1009 wrote:
I can use mobile data to browse websites and apps but I can't call or text.
What is happening when you try to call or text ?
25 Apr 2024 05:10 PM
Doesn't ring out and goes to voicemail when ringing from another phone.
WiFi calling is greyed out and the call and SMS preferences on settings are greyed out
25 Apr 2024 05:12 PM
Number used to show on Samsung mobile but not on pixel. If I move it back into Samsung phone there is no number
25 Apr 2024 05:16 PM
Posted by a Superuser, not a Sky employee. Find out moreIt might be worth ordering a replacement incase that one has developed a fault:
https://www.sky.com/help/articles/replacement-sim
25 Apr 2024 05:18 PM
I've changed it to an esim an that's the same
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