The tv in my bedroom is connected to a sky q mini box and is just not coming on. Can anyone help ple

[Aruna1]

The TV comes on and then the screen goes blank

[oldfella]

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@Aruna1 wrote:

The TV comes on and then the screen goes blank

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Hi @Aruna1 

If the LED on the front right is green then first make sure that the HDMI cable is fully seated correctly and also that the TV set is switched to the correct HDMI input for the mini box.

If this seems all correct the first reboot the TV set.  To do this disconnect the power lead for 30 secs and then reconnect it.

Next reboot the mini box.

To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your  mini remote or if this is not working press the standby button on the front of the mini box (Amber led)

note: some features may take up to 5 minutes to return.