Paramount plus not working on sky stream

[Josietee1]

My paramount pkus app is not working on my sky stream its asking me to login when i do its states signed in. No active subsciptions however when i go onto my billings it is invluded as i have sky cinema how can i get this working please. 

[Exiled-in-HH]

Did you follow these instructions....

https://helpforum.sky.com/t5/Sky-TV/How-do-I-sign-into-Paramount-with-Sky/ba-p/4124312

[Josietee1]

Yes followed those 😞

[Exiled-in-HH]

You'll have to contact Sky for a resolution of your issue😟

[MarkGoldsmith]

@Josietee1 does the paramount plus app work as expected on other devices?

If you login to Paramount plus on another device and go to your profile what does it say under the subscription status?