02 Jan 2024 08:16 PM
I have looked on sky box see if all is as it should be it is and came up on tv no aeriel so hence no tv programs
02 Jan 2024 08:20 PM - last edited: 02 Jan 2024 08:21 PM
Posted by a Superuser, not a Sky employee. Find out more"no aeriel" is not a message the Sky box produces Sky+ is a satellite service and uses a dish not an aerial
"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected
"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
02 Jan 2024 08:20 PM
Posted by a Superuser, not a Sky employee. Find out moreSky boxes don't have an aerial.
If the message on your TV is about an aerial, it's referring to a TV aerial connection to your TV, not your Sky box.
02 Jan 2024 08:22 PM
Posted by a Superuser, not a Sky employee. Find out moreA no aerial message is being produced by your TV, a no satellite signal is from your Sky+ box.
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