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Discussion topic: I am unable to download on sky+ box starts downloading then states failed….all connections ok

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This message was authored by Gelcal This message was authored by: Gelcal

I am unable to download on sky+ box starts downloading then states failed….all connections ok

From last night I have tried to download a couple of programs from on demand. It starts download and within seconds then shows failed. I have checked connections to router etc all ok.


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

Posted by a Superuser, not a Sky employee. Find out more

If you highlight a failed download in your Planner, and press i on your remote, what failure message is shown on screen?

 

Have you deleted all the failed downloads from your Deleted folder?

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This message was authored by caesarome This message was authored by: caesarome

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting both your broadband router and your Sky+ box ?

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

Posted by a Superuser, not a Sky employee. Find out more

If you highlight a failed download in your Planner, and press i on your remote, what failure message is shown on screen?

 

Have you deleted all the failed downloads from your Deleted folder?

Gelcal
Topic Author
This message was authored by Gelcal This message was authored by: Gelcal

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

Yes I have twice but no luck 

This message was authored by Hazel.th This message was authored by: Hazel.th

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

Have you had any luck? My boxes are doing the same as from last night - on demand connected ok but sticks on downloading .  Message says service loading.

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