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Discussion topic: Ive cancelled sky signature pack but can still access it after my contract ended

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This message was authored by baggieboy61 This message was authored by: baggieboy61

Ive cancelled sky signature pack but can still access it after my contract ended

I recently cancelled my sky signature pack and have received a mail from sky confirming my subscription has ended but I can still access channels on the signature pack.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Some of the channels comprised in the Signature pack are free to air, which means you don't need a subscription to view them.

baggieboy61
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This message was authored by baggieboy61 This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Thanks for the quick response but I can still access all of the channels I had prior to cancelling .

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Can you access boxsets and/or record/playback ?

This message was authored by Mark39 This message was authored by: Mark39

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Bear in mind you have to give 31 days notice to cancel, and during the notice period you still have full access. 

baggieboy61
Topic Author
This message was authored by baggieboy61 This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Yes I can access everything I had previously, including recordings , catch up. 

baggieboy61
Topic Author
This message was authored by baggieboy61 This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

The notice period has ended and I've had email confirmation that the subscription finished on 26th .

This message was authored by Mark39 This message was authored by: Mark39

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Looks like you're lucky then, for the time being at least!

baggieboy61
Topic Author
This message was authored by baggieboy61 This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

That's what I was thinking 😁Thanks for the responses 👍

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