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Discussion topic: Sky Talk Landline issues 08/04

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Daniel0210
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Re: sky land line not working

‎08 Apr 2024 11:41 AM

Posted by a Superuser, not a Sky employee. Find out more

@praba 

I've moved your post into the appropriate thread. 


▪️I AM NOT A SKY EMPLOYEE ▪️
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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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hgwv
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Re: Sky Talk Landline issues 08/04

‎08 Apr 2024 12:28 PM

The voice light on my router went orange over an hour ago, so no landline since that time.

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ppwest
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My landline is not working

‎08 Apr 2024 01:46 PM

Today around 12:30pm my landline stopped working. I was on a call and the line suddenly went dead. Currently there is no dialing tone dispite checking the cables.Please could you look into the problem.

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Tinkerbell62
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Re: Unable to make or receive calls

‎08 Apr 2024 01:50 PM

Same here in Leicester.  Cant make a call - it just cuts off immediately and I cant receive calls unless through WhatsApp !

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Daniel0210
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Re: My landline is not working

‎08 Apr 2024 01:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@ppwest 
There are issues with landline and mobile services which Sky are aware of and working on a fix. Please see the post marked as a temporary answer.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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hgwv
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Re: Sky Talk Landline issues 08/04

‎08 Apr 2024 02:18 PM

Working again for me.

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Pelham1
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No dial tone on land line. The phone is plugged straighr into the external socket, not the SKY hub.

‎08 Apr 2024 02:48 PM

My landline is not working. No dial tone on phone and answering machine not registering signal. Both ane on a splitrer, plugged straight inro the wall socket. Woke up this morning to find no dial tone.  Something wrong with line as both phone and answering machine not regestering signal. Calls to this number go straight to SKY voicemail. Please repair.

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Mark39
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Re: No dial tone on land line. The phone is plugged straighr into the external socket, not the SKY h

‎08 Apr 2024 02:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@Pelham1 it's a known issue which Sky are working on. See the post marked as the interim Answer.

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GD1
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Re: Sky Talk Landline issues 08/04

‎08 Apr 2024 07:05 PM

Posted by a Superuser, not a Sky employee. Find out more

Issue with Landlines should be resolved as of 17.30

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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