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Discussion topic: crackle on line after engineer visit

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This message was authored by davierh This message was authored by: davierh

crackle on line after engineer visit

a engineer come out to check the phone line on the 14th February and had to install a new main box and move the telephone so it was connected direct to it, all was working ok until Monday we now have a crackle on the line, bought new phones still hear a crackle. What else could be causing the crackle?


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This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: crackle on line after engineer visit

Posted by a Sky employee

Hi @davierh 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

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This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: crackle on line after engineer visit

Posted by a Sky employee

Hi @davierh 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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