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Discussion topic: Disney + error

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This message was authored by RhysK1 This message was authored by: RhysK1

Disney + error

is there anyway to log out of disney + when error code 73 is showing to try log into new account 

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This message was authored by lettice This message was authored by: lettice

Re: Disney + error

Posted by a Superuser, not a Sky employee. Find out more

Try first repowering  your Sky device (Sky q, Sky Glass or Sky Stream).

If problem is still there, try a reboot of your broadband router.

 

This problem occurs when the Disney+ app confuses a change in region, like a vpn or a router connection blip.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by nolte This message was authored by: nolte

Re: Disney + error

Posted by a Superuser, not a Sky employee. Find out more

I googled error code 73 is

  • This is the result of attempting to access Disney+ from a country/region where service is currently unavailable. If Disney+ is available where you are located, possible causes include use of vpn

 

So are you trying to locate in the uk?

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ROI sky Q Customer
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