Sky Mobile Refund to where?

[djbullard87]

Hello. I've just had a refund after cancelling my contract with you. But I've no idea where it's gone as I haven't given any card details and it says refunded back to card. The only card I've used was my parents to take off the parental lock. Which was ridiculous as I'm 33, I don't like using credit cards but you are forced to here. Will it have gone back to that or where?

[63johnw]

Hi @djbullard87  no one here can access your account information to help so you will need to call sky for help. It's on 150 from a sky handset or use the link below and scroll to the bottom of the page and click on the need more help tab to find a number to use. 

https://www.sky.com/help/home