1

Discussion topic: Sky Q main box all channels fine, some pixilated on mini box

Reply
This message was authored by Bedsman This message was authored by: Bedsman

Sky Q main box all channels fine, some pixilated on mini box

Hi - Some channels (but not all) on Sky Q mini box have suddenly become pixilated/very jerky, and recordings of same also.  BUT, main box is working fine - signal strength 70 and quality 90 (so OK ?).  Wi-fi to mini seems OK.

 

May just be weather/storms related, BUT, if so, how come all channels reach main box ok, but don't reach mini box OK  ??  Is this explainable just by the weather?


Best Answers
This message was authored by lgladdy This message was authored by: lgladdy Answer

Re: Sky Q main box all channels fine, some pixilated on mini box

Because sky is universal bitrate digital signal over satellite the picture can't be pixelated on the main box, you'd usually notice blocky images or just complete breakup in picture if it was the satellite signal.

 

So, you can be sure any pixellation that's happening is between your sky box and the mini box - almost certainly due to wifi conditions.

View this Answer within the discussion

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by lgladdy This message was authored by: lgladdy Answer

Re: Sky Q main box all channels fine, some pixilated on mini box

Because sky is universal bitrate digital signal over satellite the picture can't be pixelated on the main box, you'd usually notice blocky images or just complete breakup in picture if it was the satellite signal.

 

So, you can be sure any pixellation that's happening is between your sky box and the mini box - almost certainly due to wifi conditions.

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion