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Discussion topic: Y have you over charged me

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This message was authored by My+bill+was+to+hi This message was authored by: My+bill+was+to+hi

Y have you over charged me

WHY HAVE YOU OVER CHARGED ME

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This message was authored by GD1 This message was authored by: GD1

Re: Y have you over charged me

Posted by a Superuser, not a Sky employee. Find out more

@My+bill+was+to+hi  I'm afraid you are not tal,img to Sky, this is a custo er helps customer forum.

 

Perhaps this link will help https://www.sky.com/help/articles/been-overcharged

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by caesarome This message was authored by: caesarome

Re: Y have you over charged me

Posted by a Superuser, not a Sky employee. Find out more

As explained here:

https://www.sky.com/help/articles/been-overcharged


It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 12/18 months if you agree to a new contract.

 

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:


https://www.sky.com/help

 

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.

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