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Discussion topic: contract discrepancy

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This message was authored by Carinaaj This message was authored by: Carinaaj

contract discrepancy

So I'm in the process of upgrading online.  I select the phone and the length of contract is 24 months.  At final checkout when you read the terms its now stating its a 36month period of contract- why? and I can't seem to change it


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This message was authored by Greenfingers001 This message was authored by: Greenfingers001 Answer

Re: contract discrepancy

Posted by a Sky employee

Hi @Carinaaj 

Swap 24 is a 36 month contract, swap 12 is a 24 month contract, more information on swap plans can be found using the link below.

 

https://helpforum.sky.com/t5/Sky-Mobile/What-is-Sky-mobile-Swap12-and-Swap24/ba-p/3409671

 

Hope this helps

 

 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001 Answer

Re: contract discrepancy

Posted by a Sky employee

Hi @Carinaaj 

Swap 24 is a 36 month contract, swap 12 is a 24 month contract, more information on swap plans can be found using the link below.

 

https://helpforum.sky.com/t5/Sky-Mobile/What-is-Sky-mobile-Swap12-and-Swap24/ba-p/3409671

 

Hope this helps

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: contract discrepancy

Posted by a Superuser, not a Sky employee. Find out more

Swap 24 does come with a 36 month contract. The 24 part means that after two years you can swap your device for a new one as the value if your phone itself will pay of the remaining amount on your credit agreement.

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