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Discussion topic: PS4 lagging with wired connection on superfast broadband

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JPR007
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 06:58 PM

Posted by a Superuser, not a Sky employee. Find out more

@mae-3 @what+doyouwant  Are you sure it is connected via Ethernet directly to the router...I don't see any LAN traffic at all and the status is "down"....

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mae-3
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 06:59 PM - last edited: ‎06 Feb 2021 07:00 PM

@JPR007 

 

@what+doyouwant did state that they had the PS4 disconnected/powered down from the LAN when they took the router stats.

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Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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JPR007
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:00 PM

Posted by a Superuser, not a Sky employee. Find out more

@mae-3My bad i didn't see that back in the thread...🙈

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Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

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what+doyouwant
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:00 PM

@mae-3 @JPR007 I'll be going on the playstation shortly, I'll get an updated screenshot and throw it here

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JPR007
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@what+doyouwant maybe you have a "bufferfloat" issue using the sky hub...be interesting to run a test and see 

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Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

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mae-3
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:04 PM

@what+doyouwant 

 

There is no need to post a further set of router stats it is well documented that the SR203 does have a lag issue with the PS4 across the internet even when connected by ethernet. And I've investigated this issue before and replacing the router with something more suitable does fix the issue.

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Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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what+doyouwant
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:08 PM

Ok I'm happy enough with that diagnosis then, you seem to know what you're talking about. Wish this was mentioned somwhere when signing up but guess thats not really great advertisement...

Do you have any suggestions for better equipment?

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mae-3
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:11 PM - last edited: ‎06 Feb 2021 07:13 PM

@what+doyouwant 

 

When I investigated this before the individuals concerned replace it with an old Sky SR102 router and that fixed the issue, so I assume that almost any router compatible with Sky DHCP Option 61 will do a far better job than the SR203 & ER110/ER115.

 

You will need to lose the landline over VoIP of course.

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Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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what+doyouwant
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Re: PS4 lagging with wired connection on superfast broadband

‎06 Feb 2021 07:23 PM

@mae-3 @JPR007 Ok thanks a lot guys, you've been very helpful

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PO64
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Re: PS4 lagging with wired connection on superfast broadband

‎30 Jun 2021 06:45 PM

Hi there could you suggest which router is best to go with to fix this issue?

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cookiemonsteruk
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Re: PS4 lagging with wired connection on superfast broadband

‎30 Jun 2021 07:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@PO64 

 

The following netgear routers and firmware will replace the router side of the sky hub bearing in mind that unless you are full fibre you will need an appropriate modem

 

XR500
 		V2.3.2.56 and above

XR700

V1.0.1.10 and above

RAX40  

V1.0.3.62 and above

RAX80

V1.0.3.88 and above

RAX200

V1.0.1.12 and above

 

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cookiemonsteruk
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Re: PS4 lagging with wired connection on superfast broadband

‎30 Jun 2021 07:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@PO64 

 

The same applies with the following asus routers either with stock firmware or asus-merlin firmware . At the end off the day its a question of how much you want to pay .

 

Asus rt-ax86u

Asus rt-ax88u

Asus rog gt-ax11000

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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