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Discussion topic: Unable to change WiFi Password

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This message was authored by Sunshiiine This message was authored by: Sunshiiine

Unable to change WiFi Password

I just moved and was able to change my Network name easily, but now when j try to change the password it gives me this  unable to connect error.  I have tried resetting the modem, many different password variations (all minimum of 8 characters).  Any ideas?  Thanks!! 🙂

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Unable to change WiFi Password

Posted by a Superuser, not a Sky employee. Find out more

@SunshiiineIf you are doing this via Wi-Fi and trying to change that password it will kick you out, also it might be worth trying this on another browser like chrome. Do you have a wired device to do this?



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Sunshiiine
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This message was authored by Sunshiiine This message was authored by: Sunshiiine

Re: Unable to change WiFi Password

@Highlinder thanks for the quick reply!  I don't have a laptop with me, only my phone to connect.  I tried Chrome, that didn't work either.  Guess my only alternative is to wait until I can hard wire in since I'd have to be on WiFi with my phone?

This message was authored by Highlinder This message was authored by: Highlinder

Re: Unable to change WiFi Password

Posted by a Superuser, not a Sky employee. Find out more

@SunshiiineAs soon as you change that Wi-Fi password and click submit you are then chucked out. It is best doing this via a wired device.



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