27 Feb 2024 01:54 PM
I will as i am unable to send a 'temp' number to the customers/reps/sites/enginers etc i have to deal with daily just to use for a few days, i have a number they need to be able to contact me on.
My number ported over is working only on WIFI, and despite showing on imessages as the correct number they are not coming through and neither are whatsapps.
How do i speak to a customer service agent at Sky do you know as the virtual ssistant is useless and will not give me any way to conatct someone?
27 Feb 2024 01:56 PM
Posted by a Superuser, not a Sky employee. Find out more150 is the number to call Sky, if asked if you want to go online or have a link sent then say No.
22 Mar 2024 10:24 AM
Ported two sims from EE to Sky three days ago, my wife's phone all working ok with number retained, my phone all working but has a new number (yes I tried to change the number in phone settings iPhone X)
called Sky ' seems a problem with PAC it's not working. Called EE oh we may need an investigation as we supplied the PAC correctly.
NOW WHAT, unable to use my personal apps as two step verification goes to the number not brought over.
Sky do not seem to care, tried three times and the result. Email-here is your new mobile phone bill 😞
18 May 2024 07:14 AM
I am having this problem, but with a Samsung S23.
I ported my number across from a different network and when I make calls, my number appears correctly on their devices and when people call me, it works correctly. The problem is with text messaging. People send me a message to the correct number and it reaches me. When I reply to them, the message comes from a totally different number! They can reply to my message from a totally different number and it also reaches me! I am pretty stumped.
Is it something to do with my messages app. I notice that my S23 (I've only had it for a month or so) has 2 different apps, one called 'Messages' and another called 'Messaging'
Please, can anybody help my fried brain?
18 May 2024 10:05 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you look at all your phone settings @Dave185 to make sure the correct number is shown and if it is wrong then changed it ?
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