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Discussion topic: Proof of usage

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Gustavo+Mit
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Proof of usage

‎23 Sep 2022 07:14 PM

I've been robbed. I have Barclays cell phone insurance. Does sky provide proof of usage?

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Daniel0210
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Re: Proof of usage

‎23 Sep 2022 07:18 PM

Posted by a Superuser, not a Sky employee. Find out more
@Gustavo+Mit wrote:

I've been robbed. I have Barclays cell phone insurance. Does sky provide proof of usage?

@Gustavo+Mit 

From a member of Sky staff on a previous post

 

"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills etc." 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: Proof of usage

‎23 Sep 2022 07:19 PM

Posted by a Superuser, not a Sky employee. Find out more

More of this can be found here @Gustavo+Mit :

 

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

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Gustavo+Mit
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Re: Proof of usage

‎23 Sep 2022 07:20 PM

''Information about your new product(s)'' 

the information that comes in that email?

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Alexandru22
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Re: Proof of usage

‎31 Mar 2023 08:41 PM

Did you attached that one? It was worked? I'm looking for same thing.. I have barclays insurance as well.. which asks for a lot of documents.

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Rakeesh
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Re: Proof of usage

‎26 Apr 2024 01:32 PM

I'm looking for the same , can you tell me which document you submitted for proof of usage from sky and did it worked ? 

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Daniel0210
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Re: Proof of usage

‎26 Apr 2024 01:42 PM - last edited: ‎26 Apr 2024 01:44 PM

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@Rakeesh 

As previous stated…

From a member of Sky staff on a previous post

 

"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills etc." 

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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