25 Apr 2024 10:02 AM
I have an Iphone 14+ and today its stopped making & receiving voice calls, if i switch to WIFI calling its ok but if i take it off it does not work. I can send/receive email and text but no voice calling?
The signal strength is displaying 3 bars and 4G?
25 Apr 2024 10:09 AM
Posted by a Superuser, not a Sky employee. Find out moreDoes any mast issues show here for you:
https://www.sky.com/help/servicestatus/your-services/mobile
25 Apr 2024 10:13 AM
No it states no issues in my location.
25 Apr 2024 10:16 AM
Posted by a Superuser, not a Sky employee. Find out moreDoes a reboot help, if not you might want to try ordering a replacement sim:
https://www.sky.com/help/articles/replacement-sim
25 Apr 2024 10:24 AM
I'vew done a reboot and tried to make a call out to a landline and it worked, i then tried to call from my mobile to the same landline and it would not go through, i tried the from the landline to the mobile again and it would not work again!
26 Apr 2024 09:35 AM
I had exactly the same issues, got a replacement SIM but that didn't work. I've now switched to EE and everything works perfectly.
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