Amazon video app not working

[Stewmag82]

Is anyone having trouble loading the amazon video app? It stopped working at around 9pm last night and now won't load up at all @amazon

[lettice]

Try a reboot of your Sky q box.

1. Press Standby on your Sky Q remote, then switch off or unplug at the mains and wait for the lights on your Sky Q box to turn off.
2. Plug in and switch your Sky Q box back on at the mains.
3. Wait for the on-screen instructions to disappear then press Home on your Sky Q remote.

Also, try refreshing the apps;

1. Press Home on your Sky Q remote, then highlight Settings
2. Press 0,0,1 and Select to access the Installer menu
3. Select Apps then highlight Refresh all Apps on this box. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.