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Discussion topic: Please check your subscription entitles you to view channel on this bix

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This message was authored by sarries22 This message was authored by: sarries22

Re: Please check your subscription entitles you to view channel on this bix

Thanks for the suggestion, however it did not work. Maybe by subscription needs updating. I used to pay for 2nd room box on sky HD+ but this  is not now working on the mini box. Main sky Q box is fine and i should also have my one mini box working.  I ca only think the new viewing card does not have mini box activated?

This message was authored by sarries22 This message was authored by: sarries22

Re: Please check your subscription entitles you to view channel on this bix

Just had a Sky Engineer visit and he simply phoned up Sky and got a new signal sent down to my home box. All seems to work now. For such a simple fix....one phone call.... There is so much faffing around with trying downloads and reboots etc..... , one simple phone call fixed it.

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