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Discussion topic: Sky Q via communal satellite dish

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This message was authored by BentleyBoy183 This message was authored by: BentleyBoy183

Sky Q via communal satellite dish

In 2011 in our block of flats the management company installed a communal satellite dish and connected at least two cables from the dish to each flat.  In each flat there was at least one double dual connector wall face plate (some flats chose to have more than one wall box).

 

To get a Sky Box (or a Freesat box) to work then, you simply plugged in the boxes 2 cables to that wall box.

 

Does the same set up work with Sky Q or are there some special requirements?

 

Notes

- I do appreciate Sky Q also needs a broaband connection.

 

 


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky Q via communal satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@BentleyBoy183 wrote:

In 2011 in our block of flats the management company installed a communal satellite dish and connected at least two cables from the dish to each flat.  In each flat there was at least one double dual connector wall face plate (some flats chose to have more than one wall box).

 

To get a Sky Box (or a Freesat box) to work then, you simply plugged in the boxes 2 cables to that wall box.

 

Does the same set up work with Sky Q or are there some special requirements?

 

Notes

- I do appreciate Sky Q also needs a broaband connection.

 

 


hi @BentleyBoy183 

 

There needs to be a special adapter inserted in the distribution system to convert the legacy signals into an SCR signal suitable for SKY Q (whch uses a single cable - the SC in SCR - in thiis mode).

 

The existing signals must be good enough as well (SKY Q needs a slightly better Signal than Freesat SKY HD can cope with) 

 

You would need permission for the enginners to access the system and install the adapter

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This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q via communal satellite dish

Posted by a Superuser, not a Sky employee. Find out more

Some of the components need changing but yes still possible.

This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky Q via communal satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@BentleyBoy183 wrote:

In 2011 in our block of flats the management company installed a communal satellite dish and connected at least two cables from the dish to each flat.  In each flat there was at least one double dual connector wall face plate (some flats chose to have more than one wall box).

 

To get a Sky Box (or a Freesat box) to work then, you simply plugged in the boxes 2 cables to that wall box.

 

Does the same set up work with Sky Q or are there some special requirements?

 

Notes

- I do appreciate Sky Q also needs a broaband connection.

 

 


hi @BentleyBoy183 

 

There needs to be a special adapter inserted in the distribution system to convert the legacy signals into an SCR signal suitable for SKY Q (whch uses a single cable - the SC in SCR - in thiis mode).

 

The existing signals must be good enough as well (SKY Q needs a slightly better Signal than Freesat SKY HD can cope with) 

 

You would need permission for the enginners to access the system and install the adapter

BentleyBoy183
Topic Author
This message was authored by BentleyBoy183 This message was authored by: BentleyBoy183

Re: Sky Q via communal satellite dish

Thank you for your responses @nigea99 and @Chodley 

 

I've confirmed a resident in the block has Sky Q via the communal dish.  The Sky engineer said only one cable is was needed from the wall box to the Q dish, and the service is working fine.

 

So it looks as if the special adapter inserted in the distribution system to convert the legacy signals into an SCR signal suitable for SKY Q might have already been put in pace.

 

Hopefully the flat getting Sky Q will have a trouble free installation.

 

 

This message was authored by nigea99 This message was authored by: nigea99

Re: Sky Q via communal satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@BentleyBoy183 wrote:

Thank you for your responses @nigea99 and @Chodley 

 

I've confirmed a resident in the block has Sky Q via the communal dish.  The Sky engineer said only one cable is was needed from the wall box to the Q dish, and the service is working fine.

 

So it looks as if the special adapter inserted in the distribution system to convert the legacy signals into an SCR signal suitable for SKY Q might have already been put in pace.

 

Hopefully the flat getting Sky Q will have a trouble free installation.

 

 


hopefully the system is totally suitable for SKY Q. 

 

I should, however, advise there are two ways it can be done.

 

One is the system itself has been set up to supply the SCR feed to everyone,  when given the correct signals from the box 

 

The other is that smaller adapters added (usually by SKY)  which only feed a few (or possibly only 2) apartments & may need additional ones as more residents get SKy Q 

 

Hopefully you have the former setup which just means plug inm set to SCR and it will work 

This message was authored by ClareRebbeck This message was authored by: ClareRebbeck

Re: Sky Q via communal satellite dish

We have a communal dish and new Sky Q terminals installed across 6 Blocks for 38 Flats. There are 3 flats with existing sky dishes, how do they go about getting the individual dishes removed and connect off the communal sky terminals please? Would Sky do this or a TV aerial engineer? Thanks 🙂

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q via communal satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@ClareRebbeck 

 

Sky doesn't remove dishes at all, and I suspect they wouldn't visit to convert individual to communal connections as that's not actually a fault.

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